Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

April 23, 2021

Manny was great! I was able to customize a lot for my busienss. Very helpful. So far so good with the app, no complaints

Love, Ravin Collection
United States
8 months using the app
June 6, 2021

great service from Yotpo! Today I met Anne and got great support! I would like to try this app now for my website!

MAMAHUHU™
Germany
8 months using the app
December 6, 2023

I had an excellent experience with Reviews. I have been using reviews for quite a while and was happy with it but when i needed technical support Jeorge Kenneth V
went above and beyond. He was extremely courteous, patient and completely answered MULTIPLE detailed questions I had to make my reviews widgets work much better. Very happy, totally recommend yotpo for small businesses like ours!

Dr. Mani's Magic Microbial Mix
United States
8 months using the app
Yotpo replied December 20, 2023

Thanks for your feedback, we really appreciate it.

July 19, 2021

This app is great for collecting reviews. Yotpo team is very professional, James is being so helpful during the process.

KINGTONJEWEL
United States
8 months using the app
September 7, 2019

Great app and incredible customer support! Controls are intuitive. Very helpful for managing product/site reviews. :)

My-Tee Girls
United States
8 months using the app
Yotpo replied September 18, 2019

Thanks for taking the time to leave a review, My-Tee Girls!

July 6, 2022

Fantastic support from Nick S sorting out a technical issue of reviews appearing on our bundles, working with a third party app.

Canvas Bars
United Kingdom
8 months using the app
March 15, 2022

I had a big problem to import reviews. I was totally lost and Eduardo R. help me for almost one hour in order to resolve my problem ! Amazing service. Thank you for your patience !

az-ar.com
France
8 months using the app
July 16, 2013

I had some initial issues with this app but it was quickly rectified and looks great on my store.

I would highly recommend this app and the developer to all.

Maybe the initial install isn't always perfect but what is?

Remember this app is free and the developer support once installed is second to none!

Go on...install it!! (I dare ya!)

Aaron C Barber Designs
United Kingdom
8 months using the app
November 27, 2019

They were very easy and quick to work with! Helped with any questions I had and got things set up perfectly!

slimmuch
United States
8 months using the app
Edited October 13, 2022

Was struggling to activate my coupons on my page, Happy S was able integrate the tracking code and get my coupons working, thanks!

Openlearners
Australia
8 months using the app