Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

April 28, 2020

I've used yotpo for years now and any issue I've had, they've stepped right in to help me out. I recently worked with Danreb..and he responded fast and helped to fix my issue quickly.

Divine Purity
United States
9 months using the app
November 28, 2022

The service was very good. I met the problem that the file could not be imported and uploaded. I helped me complete the upload and told me the specific cause of the problem. This app is very useful.

Findtime
China
9 months using the app
June 7, 2020

Danreb was amazing! The customer service is so fast!! The only thing I could say, is I think the navigation to get to customer service should be more clear. I didn't see it at first, but overall I am happy with the app and my experience so far

Willow J Boutique
United States
9 months using the app
March 24, 2016

One of the best free apps on Shopify

www.pricesslashed.com

Prices Slashed
United States
9 months using the app
November 27, 2019

I really like App and services , Bernard and other chat team are so great and professional . I really recommend this app . Thanks

SydneyRugsOnline
Australia
9 months using the app
Edited May 20, 2021

Junalou was great and really helped me, quickly and efficiently. Great app and even better support. Thanks!

Sprung Gym Flooring
United Kingdom
9 months using the app
March 18, 2021

Customer support is awesome. Junalou is the man, he worked with me all day to help get setup, address some issues, and port over reviews. Thank you!

Fabalish
United States
9 months using the app
September 10, 2020

Great service that does all the heavy lifting and automation for customer reviews. Technical support helped migrate legacy reviews to a new domain. You could pay way more for a similar service...but why would you?

klaracosmetics_australia
Australia
9 months using the app
Yotpo replied September 13, 2020

Thank you so much for your review. We're so happy to hear you're enjoying Yotpo!

November 5, 2023

Joan Z, I am very satisfied with your work and service. You have helped me solve the problem very well. Thank you, Have a wonderful day

Originalsourcing.com
United States
9 months using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

September 17, 2020

The customer support is amazing. Answers and solutions within 30 min.! The app is performing also well. Automated emails are going out without any problems. And if there is a problem, the support team is always helpful!

Sandawha
Germany
9 months using the app
Yotpo replied September 23, 2020

Thank you for your review. We're so happy to hear you had such a great experience with our support team, we'll definitely pass on your kind words!