Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

August 8, 2013

Great app, great customer service.
I like view and design of reviews and all system how it is. Also installed rich snippet which is so important for website rating.
Thanks for all help to Dave:)

TENEURO
Ireland
6 months using the app
March 15, 2021

Jo Lorenz was fantastic in helping me install and format the widget! Quick response and action. Love the app and how user-friendly it is.

Wy & Lo
United States
6 months using the app
November 22, 2013

I find this app to be just what the doctor ordered. Very easy install. Polite interface for customizing. Great options for that customization, and the variable ability to drop this into any area I like within my theme is great.

Traffic is up, conversations are being had and it has spawned something I didn't consider happening; reviewers are also visiting our blogs and commenting/sharing those. Bounce rate is down, and time per page is up. Fantastic. Highly recommend.

Shop exotic bird toys, perches, food, treats and supplies.
United States
6 months using the app
February 5, 2019

Absolutely amazing app! Highly recommend! Shoutout to Hermes for the legendary customer support! Give this man a raise!

boostCBD™
United States
6 months using the app
September 5, 2021

Rilu assisted me today, and was very helpful. Listened to my issue, and solved it very fast. Thank you.

TBD HEALTH INC.
United States
6 months using the app
July 28, 2021

Sheen from Yotpo is amazing and very well versed. Amazing customer support and great and fast resolution. Very professional

GrassLanders
Australia
6 months using the app
July 18, 2023

Was helped by a representative Daniel P. and he added the coding immediately to my star ratings so they can show up on the main homepage under each product. Definitely recommend this app, customer service was great!

Bye Dry Eyes
United States
6 months using the app
July 24, 2023

Allen M. has helped us out heaps!
Great app, with easy integration and fast customer service.
Overall, would recommend to anyone starting up a store.

CREATIVE HAIR PRODUCTS
Australia
6 months using the app
Edited October 12, 2020

I use this app and it is amazing. It help my store to get more sales and reviews. I recommend it to everyone. I Congratulate to all the team for your support. Thank you

Dumux&EurekaYa
United States
6 months using the app
Yotpo replied October 14, 2020

Thank you for taking the time to leave a review. We're really happy to hear you're enjoying Yotpo and already seeing results!

April 3, 2021

Perfect customer service! experience They helped me immediately and installed the code for me. Thanks!

Stoked
Germany
6 months using the app
Yotpo replied April 4, 2021

Thank you so much for leaving a review, we really appreciate it.