Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited January 8, 2024

Yotpo is very good, it's very friendly for new store owners, and their staff is very kind and helpful, John G is the best I have ever met.

primemotogear
China
9 months using the app
August 17, 2019

This app is great! The customer support person Ruel was very helpful.
Highly recommend it.
Thank you so much

S h o p n D r o p
Malaysia
9 months using the app
Yotpo replied August 28, 2019

Thanks for the awesome feedback, ShopnDrop!

March 29, 2023

Allen M. was so helpful in getting my account set up with Yotpo. We had two existing accounts from a previous experience and I needed to close one in order to set up a fresh start. He was quick to respond and easy to work with. My issue was taken care of in just moments. We are now ready to get started and start collecting reviews on our site!

Juno Dog Co
United States
9 months using the app
March 22, 2021

英語がわからないのですごく時間がかかりましたが、新設に対応していただきありがとうございました。また困ったことがあったらよろしくお願いいたします
thank you so much
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Sexjp.com
United States
9 months using the app
October 18, 2021

Jo was very polite and the best part he fixed my issue. The reviews were showing up in two different places. Amazing!

NATURENEW
Canada
9 months using the app
September 16, 2022

Daniel did a wonderful job fixing a little glitch in the theme. Customer support is great and fast!

iDesign B2C
United States
9 months using the app
April 14, 2015

Love this app! It's a must for a small business helps us get valuable feedback from our customers and earn trust from new prospective buyers! A++++++

Mr. Bikes
United States
9 months using the app
February 3, 2016

This is a great app! The automatically generated emails requesting reviews definitely makes a huge difference. In the past, we used a different app that didn't have that feature and we definitely noticed the lack of reviews left by customers. For a free app, this is really great! :)

Mishibox
United States
9 months using the app
September 23, 2019

Great app, Great service... I love the new live chat support option, when I have an issue I get helped pretty quickly and effectively.

DogshionNova
United States
9 months using the app
Yotpo replied October 6, 2019

Hi there! Thank you so much for writing a review and giving us feedback. We're really happy to hear you're using and enjoying live chat support- our team is always there and happy to help. Glad to hear we're hitting the mark and you're enjoying Yotpo!

March 6, 2022

Quite pleased! Donald has been so helpful! every time I need help I can always get it so efficiently!

Vshine Silk and Shine
United Kingdom
9 months using the app