Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

October 28, 2019

This is my first time using Yotpo, very helpful app with the reviews and conversion.

The support team is very responsive, great to see an app with Livechat service. Will recommend!

Issummer
China
9 months using the app
January 3, 2018

We get way more reviews now using Yotpo. The outreach and reminders are easy to setup and look great. The customer service is always helpful (Shirel, you rock!)

Thanks Yotpo

Luxarmour
Canada
9 months using the app
February 8, 2018

Crucial app to gain trust online. I had a little problem with my widget but was fixed immediately by Yulia Sachkova - The real Yotpo Growth Support Hero!

Forall Phones
Portugal
9 months using the app
Edited August 17, 2021

Mary Ann and Gimbert have helped me set up Yotpo and move it to my desired location. Both are amazing and very helpful.

Leland Francis
United States
9 months using the app
May 20, 2021

This company has the best customer service. Does not seem to matter that I am on the free plan, someone is always available to chat to help me solve issues. They even go in and fix them for me. Awesome service!

ISLD
Canada
9 months using the app
April 18, 2022

Wonderful customer service assisting me in adding the widget to my site! I appreciated the help because I am not techy.

kim crocker designs
United States
9 months using the app
Edited January 8, 2024

Yotpo is very good, it's very friendly for new store owners, and their staff is very kind and helpful, John G is the best I have ever met.

primemotogear
China
9 months using the app
August 17, 2019

This app is great! The customer support person Ruel was very helpful.
Highly recommend it.
Thank you so much

S h o p n D r o p
Malaysia
9 months using the app
Yotpo replied August 28, 2019

Thanks for the awesome feedback, ShopnDrop!

March 29, 2023

Allen M. was so helpful in getting my account set up with Yotpo. We had two existing accounts from a previous experience and I needed to close one in order to set up a fresh start. He was quick to respond and easy to work with. My issue was taken care of in just moments. We are now ready to get started and start collecting reviews on our site!

Juno Dog Co
United States
9 months using the app
March 22, 2021

英語がわからないのですごく時間がかかりましたが、新設に対応していただきありがとうございました。また困ったことがあったらよろしくお願いいたします
thank you so much
iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

Sexjp.com
United States
9 months using the app