Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

February 3, 2022

Orly was very pleasant to work with. All of my needs were met in a timely manner. Best customer service EVER!

Polished Couture
United States
4 months using the app
March 10, 2020

Great app, easy to use interface with lots of customization options. When there's something that wasn't intuitive, customer service was quick to respond and help.

Strands Hair Care
United States
4 months using the app
March 16, 2022

Eduardo R. is the best thank you soo so much for all the help.my website now looks great with my Yotpo reviews

Elianna's Bowtique
United States
4 months using the app
April 11, 2023

Yotpo is a comprehensive review app, built with lots of features. Customer service is great, only the price is a little expensive

DWARFLAB
Hong Kong SAR
4 months using the app
Edited February 5, 2022

This is really unprecedented app with its features, and I can't stress you enough to give it a shot, and many thanks for Gimbert from the live chat support for helping me setup everything in just a few minutes!!

SerenPax
United Kingdom
4 months using the app
August 27, 2022

Amazing customer service. Guided me through all the steps and helped with coding. The best review app there is for Shopify.

Tee Box Golf
Australia
4 months using the app
September 26, 2023

Thank you Daniel, you are patient and poite. Thank you for sharing new function of Yotpo and teach me how to achive it. Thanks again!

Orientleaf
United States
4 months using the app
April 19, 2021

The app is very powerful, easy to set up, and great for social proof. Customer service is also top class.

Social Media Calendar
Finland
4 months using the app
November 20, 2013

Very easy to install and customize. I think it looks good on the site. Now I can't wait for some reviews!

That's a Big Dog!
United States
4 months using the app
November 28, 2023

Had some questions when migrating from BigCommerce to Shopify and John G helped me really great! The migrations was flawless thanks to him :)

Ribcap - Fashionable medical helmets and protective headgear
Belgium
4 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.