Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

March 22, 2021

I really Thank Rilu Jane a lot for the genuine help...
i really appreciate the sincere efforts put to set up and clarify my queries.

affordableluxuries
India
9 months using the app
Edited November 16, 2020

Very, very good support. Support was very helpful and solve my review carousel issue. In addition, they gave me all the instructions as well. Now I can do it myself. I can highly recommend it.

kustom.fi
Finland
9 months using the app
Yotpo replied November 23, 2020

Thank you so much for leaving a review. We are constantly working on improving our customer service and we really appreciate your feedback.

October 11, 2019

Great reviews app. Yes, if you upgrade it can be pricey. But it is worth it in my opinion. Their customer service is great, can do any small or large adjustments to your store that you want in terms of visual and location. Additionally, a lot of apps integrate with them which is a plus. This reviews app is the cleanest look of the bunch. Crescel was a pleasure as well.

Binoid CBD
United States
9 months using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to leave a review. We really appreciate your feedback and are happy to hear you're enjoying the benefits of Yotpo.

May 1, 2021

Fast and Great customer service from Gimburt. The app is really helpful to our brand. Would highly recommend.

Jai Ven Skin
United States
9 months using the app
July 11, 2023

Customer service from Ruzsel John was wonderful. Helped me work through a complicated issue quickly.

OtterSpace
United States
9 months using the app
December 16, 2019

Excellent application and very good support team behind, answer and help regarding all the doubts you have, 100% recommended

NOISE®
Chile
9 months using the app
April 13, 2022

Thank you,Eduardo R !! You helped me a lot!I appreciate.
This is reawlly great app to set up reviews on your shopify shop

BISKEY online shop
Japan
9 months using the app
November 16, 2022

I found this app to have great customer service, the live chat was so helpful when I had questions.

bubbadeluxe
Australia
9 months using the app
July 25, 2021

Great customer service! I had a few issues with this app and I was assisted right away with the best customer service Thank you mark for all your help!! Elan

Custom neon kicks
Canada
9 months using the app
March 15, 2022

Eunice was amazing, assisted timely with the setup. I would recommend the app and their service is the best.

The Unwrapped Co
South Africa
9 months using the app