Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

September 12, 2023

Arven and the team are amazing/
Great support!!!

BODY TRIM
United States
7 months using the app
May 11, 2022

The app did not integrate with Page Fly as expected, but the customer service I received from Renier was excellent. He helped me fix all my bugs quickly. I'm very pleased. Thank you!

Faithful American Shop
United States
7 months using the app
September 20, 2021

The app works great, and I have found the customer service team to be quick and very helpful in sorting out any issues I had during setup.

My Delicious Pantry
New Zealand
7 months using the app
March 28, 2022

Eduardo R was very helpful indeed and managed to resolve my issue! Although I do think there should be the ability to change the email address on the account without having to contact customer service!

The Gearing Company
United Kingdom
7 months using the app
April 28, 2022

Angelo S. solved my query regarding reviews widgets very quickly and efficiently, the chat function is brilliant!

Onesta UK
United Kingdom
7 months using the app
June 13, 2021

The service of the Yotpo is amazing, i chat with Ed, Ed is very patient and kindly, helped me resolve the problem and told me how to do it by myself, it is very helpful.

UBEAUTYWIG
China
7 months using the app
February 4, 2024

John G was a great help

OliWorks
United States
7 months using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

October 27, 2021

I had issues with coding as it was not integrated properly. I was connected with George and in less time he was able to fix it. He was great, friendly, quick and totally understood what was my issue. Great service from George and Yotpo team!

Essential Wonders Beauty
Australia
7 months using the app
Edited August 7, 2022

The experience of using this plugin is very good, especially the customer service team. During the process of consulting my questions, they will patiently answer and give suggestions. I really thank Simoun Francis S
, one of the team members, for helping me, thank you again!

EMEET
Hong Kong SAR
7 months using the app
August 8, 2023

Ruzsel J, help me on my equerry and he assisted me well on this.
YotPo has a great customer service.

Angara
India
7 months using the app