Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

June 19, 2023

Arven has helped with identifying the gap of Yotpo reviews that I see online and help me troubleshoot. Thank you!

Boyfriend Saver
United States
9 months using the app
July 28, 2017

I had a wonderful experience with Yotpo team. Yulia was amazing in helping me with the code and my website. I couldn't see my reviews and I asked for some help. She fixed my website code and now everything works perfectly. Thank you so much!

Pinup Roll
Spain
9 months using the app
December 21, 2019

Amazing app and great customer service ! They help me install the widget quickly. I would recommend. Thanks !

pomgo
Switzerland
9 months using the app
Yotpo replied January 19, 2020

Thank you for your review!

June 22, 2015

Easy to install, We're very happy with this app so far.
Thank you!

Aonies
United States
9 months using the app
June 5, 2023

Great customer service, answered my question immediately.

Would like to give a special shoutout to Joian Z

CBD For Life
United States
9 months using the app
July 22, 2021

Their after-sale service is so good! They kindly help me solve the problem that I met. If the app can add photos for free, that will be great!

MixX Laboratory
China
9 months using the app
Edited November 20, 2022

Radly was able to quickly solve my issue. Not sure why the program won't save changes, but he was able to do it from his end, so that's fine for now.

Wayne C. Allen's Studio
Canada
9 months using the app
September 9, 2019

quick response to issues; we are just testing the app but where we were stuck; the support team were quick and resolved the issue quickly.

Kamrad Showroom
United Kingdom
9 months using the app
Yotpo replied September 18, 2019

Thanks for giving us your feedback, Kamrad Showroom! We are glad to hear we are meeting the mark when it comes to providing great service!

June 19, 2014

Great app works very and easy to integrate with my site. Been using it for a month now and would recommend this app to anyone.

Donaghys Shoes
United Kingdom
9 months using the app
May 6, 2020

The best service. They go above and beyond. Mary Ann has helped me from start to finish and keeps on going beyond expectations. Great app and better customer service .

WATE LIVING
United States
9 months using the app