Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

July 12, 2020

Great app, easy to use for customer reviews. Nice clean layout that looks good on any website. Customer service is exceptional, very quick to fix up any issue I have. Highly recommend!

Au Revoir Les Filles
Australia
9 months using the app
April 20, 2015

A must have Review App on Shopify. Couldn't do without it. Support is great.

Russian Scarves
United Kingdom
9 months using the app
May 3, 2013

Super easy to set up and configure, integrated well on my site, exactly what I was looking for. And free!

The Flash Card Company
United States
9 months using the app
October 20, 2023

Daniel P, very good person Yotpo customer support.
I think he is a very experienced person for yotpo customer support.
Thanks
Daniel P

AYURVEDASHREE
India
9 months using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

May 15, 2023

Kenneth John M) Was great to deal with and investigated our issues fast and offered to keep checking that the further issue was resolving. Very professional serivce.

Designer Plants USA
United States
9 months using the app
Edited May 8, 2021

I have tried several other apps for review management. Yotpo has been so much easier to use, so intuitive, and much more successful at getting new reviews. I also had some difficulty in installing and support responded within a few hours and had the situation corrected Pronto. Excellent service and great product. UPDATE 5/7/2021 - I had to update my theme and of course messed up my yotpo setting. Got Manny on the live chat and within 20 minutes everything was back working again. Fast, polite, and accurate. Excellent service!!!

BTJ Living LLC
United States
9 months using the app
July 7, 2023

Other than the name, because let's face it, "YotPo" sounds like a communist sauna commune just below San Francisco, this tool is actually pretty good.

Integration goes far - I like their support and the ability to moderate is great too.

NSP USA
United States
9 months using the app
March 9, 2021

5 star review. Excellent work is being provided with a theme that has no auto install function supported by Yotpo. Help was quick and very good.

Schuseb Store
Spain
9 months using the app
April 30, 2020

I had some issues installing the app on my site. I emailed for support and everything was up and working within an hour! love this!

YuriBib
United States
9 months using the app
February 23, 2022

This app is awesome! I use it because I have Yotpo and they help me with my reviews. The one thing I love about Yotpo is when I'm having trouble with my reviews, they won't close your ticket out until they are sure your problem is solved. I had the pleasure of working with Sheen and he was a very big help. I definitely appreciate it!

BlingandTingzshop
United States
9 months using the app