Reviews (7,180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.
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Fantastic app to collect reviews from your customers. Really easy to use for both company and customers. Plus, the support from the Yotpo team is absolutely perfect.
Quick and efficient customer service. We could not sync our store with Yotpo and nor add the reviews widget. Yotpo customer service reached out to us, added themselves as collaborators and fixed the issue. Great service!
Absolutely fantastic support. Simoun Francis has been super fast in solving the problem and my requests.
Very satisfied with the service received
Thanks for your feedback, we really appreciate it.
Ed from support was very helpful .thanks for hlping . and it was really fast rply .it works . thanks again
This app is excellent for requesting and showing your reviews! Nick helped me quickly add the reviews carousel on our home page. When asked how he did it, he gladly told me step by step!
We've been using Yotpo platform across multiple brands. The platform is super easy to use and the customer service is top-notch!
Thanks for your feedback, we really appreciate it.
Highly recommended! The support team really works efficiently. A huge thank to Nick S to help me get the review widget work in no time.
Customer support really responsive. They stay on the chat with me and made sure they fix issue with me.
Eh, personally I don't feel that it's good enough for $30 a month. Yotpo site isn't pretty, and its not very intuitive (they should def hire some UX designers). The one thing they are very good at, is upselling you to pay more for more features.
Hey,
Thanks for taking the time to leave your feedback, we apologize for your experience.
Our pricing model is flexible and is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19 a month.
Don’t hesitate to reach out to share more feedback with us on how to improve our product experience.
Thanks again for your feedback.
ok, but for the price, the support is not all that helpful.
can be glitchy for customers to use - and as we know, if it's too hard, customers give up trying to post a review.