Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited February 3, 2022

Nick S helped me a lot! He was a big help, awesome service :) He re mapped a review and did it super fast!

Veza Le Modèle
United States
9 months using the app
January 5, 2015

YOTPO is fantastic - as a first time e-commerce user, the team at YOTPO were extremely helpful in answering all of my questions and walking through the initial set up with me. Their services are 360 and are essential in automating customer questions, reviews and SEO. Don't launch your store without YOTPO!

TimeWyse Corporation
Canada
9 months using the app
July 31, 2019

I recommend the app, support team help me to resolve problem with photos in reviews. 10++++ for app reviews.

Little Products Shop
Serbia
9 months using the app
Yotpo replied August 5, 2019

Hi Little Products Shop, thanks for the great review!

February 16, 2022

Awesome APP! Radley helped me on Live chat to integrate the Yotpo widget into our product pages. Now it's awesome!

Puffy Heroes
United Kingdom
9 months using the app
September 10, 2021

Seemless process and amazing CS! They've been extremely helpful in not only getting our system up but also answering my thousand questions.

TheLawTog® Shop
United States
9 months using the app
May 23, 2023

Grazie a Allen M per il supporto ottimo, la cordialità e l'ottimo riscontro.
Risolto il problema in pochissimo

TM Box
Italy
9 months using the app
August 12, 2021

I installed the app and I didn't know about the setting, The Support person Ed Was very helpful and solved all the problems. Thanks

OnlyGadgets
Australia
9 months using the app
April 15, 2020

Helpful for social proof, super simple to use, and customer service is really helpful. only using free version as of now

RARA CLUB
United States
9 months using the app
November 15, 2021

Great customer service with Kenneth John M. He solved my problem very quickly and professionally. Really recommended!

O N D E Shop
Italy
9 months using the app
January 29, 2023

a great app to display the quality of your products helps a lot and makes your products trustful for the customer, a very very friendly support team, just what you expect from yotpo, I had a very confusing issue and one of the special support members (Joian Z) helped me a lot , if you want your business to grow fast try out all of yotpo apps , trustful , easy , and safe

it looks like an ad now lol

OTYTech
United Arab Emirates
9 months using the app
Yotpo replied February 2, 2023

We appreciate your feedback, thank you!