Reviews (7,068)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited May 5, 2020

very easy to use, great customer support. Plenty of options possible, no complaints on that part either! Leizel Ann helped me amazingly with an issue, i definitely recommend!!

Bum-Bastic
Belgium
8 months using the app
June 1, 2014

I felt compelled to write a review, because this is the BEST shopify app i've ever used! Just install it and see for yourself. I never expected to get reviews so fast before. It's user-friendly for the customers to be able to review straight from the email they receive.

Mothers Boutique Melbourne
Australia
8 months using the app
June 15, 2022

great customer service from Allen, thanks, suggested a solution to an issue and was quick in responding

AirBolt
Australia
8 months using the app
July 11, 2013

Installed this app yesterday and total setup was complete within an hour. Very easy and user friendly. Experienced one hiccup with the website review tab, reached out to Yotpo customer service and the problem was resolved within 30 minutes. Great experience so far. Check out www.urbantownoriginals.com to see it in action.

Urban Town Originals
United States
8 months using the app
February 28, 2022

Customer support is what sets Yotpo apart. The service is good, it's fine for most of what you'd ever need. It's the ease of use and customer support that makes this a 5 star product. Appreciate the help Donald and all the others who've helped me get things going.

Cloud9
United States
8 months using the app
November 9, 2023

I'm a Walmart seller and I'm using yotpo for the first time and I appreciate Doner P's patience in checking the problems I encountered and helping me to solve them, very patient service.

tesllat
United States
8 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

June 18, 2023

Reiner D was seriously amazing! He helped me get my reviews up, answered all my questions, and was so patient and nice! Highly recommend this app. There customer service is amazing. Thank you so much Reiner

LifeLineWear
United States
8 months using the app
May 18, 2019

Yotpo, and Russel on their customer support team, are great at helping establish a system for gathering real reviews from customers.

Mobile Warming
United States
8 months using the app
Yotpo replied May 19, 2019

Thanks so much for the great review, Mobile Warming!

April 21, 2021

Great app for building our social proof and help desk is really useful and really great service from Jo.

freshybox.mx
Mexico
8 months using the app
April 25, 2014

Is perfect tool to get more reviews for website and for products. We have used this tool since the first day of our shop www.instant-famous.com
Its simple and very easy to set up. A+

Instant Famous - Grow your Social presence today
Germany
8 months using the app