Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 9, 2024

Super efficient. Rhenant T answered all my questions and resolved my issues in 2 minutes!

Étymologie Skincare
Canada
3 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

February 12, 2024

I just installed the app recently, and I had a bit of trouble setting it up. However, Ruzsel J, was extremely helpful and fixed my concerns in less than 5 mins. Very proactive customer support.

olarsgrace
United Arab Emirates
About 14 hours using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

May 18, 2024

Ruzsel was very helpful!

Lina Zibdeh - Joy of Hijab!
United States
5 days using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

April 30, 2024

Doner P was very responsive on the web chat and took control of my Shopify store to get the app working in no time. Thank you

Jadd Shoes
United Kingdom
About 3 hours using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

February 1, 2024

Rhenant was helpful

Punch'd Energy
United States
About 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

January 5, 2024

Rhenant was very helpful with the issue that I had.

American Strutter
United States
19 days using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

April 8, 2024

Best app I ever use

PEOPLE'S CHOICE
United States
4 months using the app
Yotpo replied April 12, 2024

Thank you for sharing your thoughts with us!

April 28, 2024

This app is fantastic. Also, the support (Jeorge-san) responded promptly and appropriately to our requests.

ヒトシナ
Japan
11 days using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 15, 2024

John G was very helpful in solving a few items for me. Really great service!

Raiz
United States
About 5 hours using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

April 24, 2024

The app works well, and I received great customer service from Doner P helping to resolve an issue with duplicate reviews when migrating my reviews from Shopify Reviews to Yotpo.

Mountain River Wood Co.
Canada
About 3 hours using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!