Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

May 5, 2024

I had a great experience with the Yotpo, particularly impressed by the exceptional support provided by Doner P on a Sunday to swiftly resolve an importing error I encountered. Yotpo's review interface boasts a clean and practical design, I am excited to explore all of features this app offers.

Lord of Gem Rings
United States
About 19 hours using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 8, 2024

Exceptional Customer Service Experience with Arven .
I'm thoroughly impressed and grateful for such outstanding service.

Decoranddecor
United Kingdom
6 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

January 4, 2024

Easy to understand UI and functionality. Angelo in Support has been very responsive and helpful as well - highly recommend!

Be Juliet
United States
20 days using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

February 16, 2024

Thanks to Joian Z for his advice and help, which was provided quickly and efficiently!

Oxford Biolabs Ltd. (US)
United Kingdom
About 1 month using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

February 5, 2024

Great app and great customer care. Thank you to Rhenant for assisting me :)

Planet Charms
France
11 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

January 16, 2024

Arven helped to install product ratings as per a specific request I made. An absolutely brilliant support system.

The Keto Shop
United Kingdom
6 days using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

March 26, 2024

Excellent experience migrating to Yotpo from Judge.Me. Support has been wonderful so far!

Shield Vitamins
United States
20 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

May 31, 2024

Daniel was very helpful!

aiona alive
Canada
3 months using the app
Yotpo replied June 7, 2024

Thanks for your feedback, we really appreciate it.

February 22, 2024

When i needed help, they were here to respond to my demand.

I recommend :)

Boutique FindyourMate
France
16 days using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

February 21, 2024

Jeorge Kenneth V was very helpful with the widget installation. The app is easy to use for both the merchant and the clients. The review requests are helpful on obtaining ratings for your products.

Foxy Saltwater Tropicals
United States
12 days using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!