Reviews (7,143)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 22, 2024

When i needed help, they were here to respond to my demand.

I recommend :)

Boutique FindyourMate
France
16 days using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

February 21, 2024

Jeorge Kenneth V was very helpful with the widget installation. The app is easy to use for both the merchant and the clients. The review requests are helpful on obtaining ratings for your products.

Foxy Saltwater Tropicals
United States
12 days using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 5, 2024

A couple years ago, we tested out Yotpo but had issues and decided to cancel. We decided to give it another try but the customer service is almost non-existence. It's been now 3 days with no response. I guess this app is not meant for us to use.

Botanical Republic
United States
21 days using the app
Yotpo replied May 24, 2024

Thank you for taking the time to share your thoughts with us. We're continuously working to improve our products so that our clients can get up and running without any hiccups. Our records show that our team has been in contact with you and have resolved all issues and answered all inquiries about the product. If you have any concerns regarding the product, please don't hesitate to contact us.

January 13, 2024

excellent support from Johnny G

sharesiopa
Ireland
12 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

May 31, 2024

Daniel was very helpful!

aiona alive
Canada
3 months using the app
Yotpo replied June 7, 2024

Thanks for your feedback, we really appreciate it.

February 6, 2024

Great service!

Floating Pearls
United States
Over 8 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

April 16, 2024

I received personalized support directly from the Yotpo support team and they helped me quickly! Thanks, 10!

Flowerbox Melbourne
Australia
2 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

June 7, 2024

Ruszel is the best customer service guy

Cattle Creek Mercantile
United States
29 days using the app
Yotpo replied July 11, 2024

Having the best customer service truly makes a difference. Thank you for sharing!

May 21, 2024

O suporte que me deram foi fantástico!

WEGO
Brazil
3 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

May 16, 2024

Easy to use! Great customer service. Ruzsel John N on their support team helped me resolve my issues in just a few seconds.

WithCo Cocktails
United States
1 day using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.