Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

October 20, 2021

Superb customer service from the team at Yotpo, in particular Orly was excellent at helping me with my Yotpo/Shopify queries. Thanks again!

The Modern Crafter
United Kingdom
9 months using the app
May 9, 2014

My company revolves around customer feedback to create new products and improve our current ones. Yotpo is a great service that facilitates that in a simple and easy to use way.

Chef wear by Tilit: chef coats, chef pants, aprons, work-shirts, custom workwear, server uniforms, made in USA chef gear.
United States
9 months using the app
December 8, 2021

Ronel was very helpful in resolving some issues I had within the settings of my account. Thanks again!

TAP & DYE
United States
9 months using the app
April 20, 2022

Radly E was super helpful with solving my problems. Great customer service. Will continue to use Yotpo!

Druzy Whore
United States
9 months using the app
November 14, 2021

I really appreciate it. The customer service team is very strong and patiently help me solve the problem, thank you very much

Toetol Home
China
9 months using the app
Edited February 25, 2024

Amazing support, solved my issues!
Daniel at customer support was a huge help.

SA1NT LAYERS
Australia
9 months using the app
February 16, 2022

I received excellent help from Ronel R. I definitely recommend this app for your business. I'm telling all my business friends about it.

Make Up Simply Enhances
United States
9 months using the app
July 29, 2022

James was a big help. He installed the app on my Shopify store website so I could display my reviews.

Season Uplifts by K
United States
9 months using the app
October 3, 2022

Djan was extremely helpful! He was also very efficient. I was having issues with adding the widget to my website and he successfully assisted me. Great customer service!

Tree-Fit
United States
9 months using the app
May 1, 2021

i use this app for my product reviews and they wasn't showing on my website and Gimbert came on the chat and fixed it in no time. and knew exactly what the problem was and fixed it. and the customers service was GREAT!!

Queens with Curves Boutique ™️
United States
9 months using the app