Reviews (7,068)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

September 11, 2019

love the app and the service that i get. Pauline was amazing helping me optimize all features to make sure we maximize the value of the app. great app without great service is not so great but we got both!

The Classic T-Shirt Company
United States
8 months using the app
Yotpo replied September 18, 2019

So happy you are pleased with both the product and service, The Classic T-Shirt Company! Keep enjoying Yotpo :)

Edited June 28, 2020

Just started with the app. waiting to see the effect it will have on our reviews. gave 4 starts because so far so good and customer service were amazing and very responsive. i think prices are very high!

NanoGlow Academy
United States
8 months using the app
November 11, 2021

I'm very satisfied with this app, the customer service is excellent and Eduardo R, was able to help me resolve and fix the app on my website. I highly recommend

Tucci Di Lusso
United States
8 months using the app
April 23, 2021

Manny was great! I was able to customize a lot for my busienss. Very helpful. So far so good with the app, no complaints

Love, Ravin Collection
United States
8 months using the app
June 6, 2021

great service from Yotpo! Today I met Anne and got great support! I would like to try this app now for my website!

MAMAHUHU™
Germany
8 months using the app
July 19, 2021

This app is great for collecting reviews. Yotpo team is very professional, James is being so helpful during the process.

KINGTONJEWEL
United States
8 months using the app
December 6, 2023

I had an excellent experience with Reviews. I have been using reviews for quite a while and was happy with it but when i needed technical support Jeorge Kenneth V
went above and beyond. He was extremely courteous, patient and completely answered MULTIPLE detailed questions I had to make my reviews widgets work much better. Very happy, totally recommend yotpo for small businesses like ours!

Dr. Mani's Magic Microbial Mix
United States
8 months using the app
Yotpo replied December 20, 2023

Thanks for your feedback, we really appreciate it.

July 6, 2022

Fantastic support from Nick S sorting out a technical issue of reviews appearing on our bundles, working with a third party app.

Canvas Bars
United Kingdom
8 months using the app
July 16, 2013

I had some initial issues with this app but it was quickly rectified and looks great on my store.

I would highly recommend this app and the developer to all.

Maybe the initial install isn't always perfect but what is?

Remember this app is free and the developer support once installed is second to none!

Go on...install it!! (I dare ya!)

Aaron C Barber Designs
United Kingdom
8 months using the app
March 15, 2022

I had a big problem to import reviews. I was totally lost and Eduardo R. help me for almost one hour in order to resolve my problem ! Amazing service. Thank you for your patience !

az-ar.com
France
8 months using the app