Reviews (7,069)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

June 16, 2021

Gimbert with Yotpo support helped me to import all of our Google reviews so that they display properly on our Shopify site. He was knowledgeable, professional, and completed the job in a timely matter. I'm extremely happy with the appearance of my website thanks to Gimbert at Yotpo.

Active Life Company
United States
8 months using the app
March 10, 2020

I really appreciate the customer support. It helps a lot and reply you in time. The app is also very easy to handle. Highly recommend.

Myaipower
China
8 months using the app
May 15, 2023

Mon problème a été résolu rapidement. Je suis très satisfaite de Yotpo et en particulier de Kenneth John M.

PEACHSKIN
France
8 months using the app
April 26, 2021

Great, fast and really helpful, thanks Jo Lorenz for your support. My store really needed this reviews.

Fittaka
Portugal
8 months using the app
November 11, 2022

He did a great job of solving my issues quickly! I was able to understand how the app functioned now that we talked

Crazy Eights Sublimation Blanks and More
United States
8 months using the app
Edited December 17, 2020

The support was great! Elven stayed with me as I worked through the code integration for the widget.

harbor shop
United States
8 months using the app
October 12, 2020

Amazing app and the best support i've had so far! I don't generally write reviews but ive recently migrated from squarespace to shopify and yotpo helped so much with setting up the reviews. I couldn't have done it without the support from Josephine, thank you! Had it active for 24hrs and ive already got amazing reviews coming in from customers, love this app.

Mat's Hot Shop
Australia
8 months using the app
January 23, 2024

Te ayudan muchísimo si tienes algún problema, solucionan rápidamente y te van guíando, la interfaz es muy cómoda, lo recomiendo mucho.

Laros Nails
Mexico
8 months using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Edited October 8, 2021

Yhis app has all I need from what I see so far but the most important thing for me is always fast support, which they have, so that would be a 5 stars for me. I especially want to thank Ronell, Kenn & Sheen from the support team for going above and beyond to help

ADHDoers
France
8 months using the app
November 19, 2020

yotpo is amazing and the customer service is top notch! thanks so much guys for all the help. hope you stay like this

LilMeThreads
United States
8 months using the app
Yotpo replied November 19, 2020

Thank you so much for this review. We're thrilled you're enjoying using Yotpo!