Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

June 16, 2022

Excellent! got in touch today with a quiry and it just got sorted straight away very very please, thank you!

BAO SKINCARE
United Kingdom
8 months using the app
June 9, 2022

excellent support service by allen, he helped me solve my issue quickly, the support contact system is quite good

SotoDeals
United States
8 months using the app
October 15, 2022

I got a live customer service agent in seconds and on a Saturday! It can't get any better than that!!!

Premier Sheds Direct
United States
8 months using the app
Edited September 17, 2019

I love how this app has helped with not only managing review but also making posts that I can post to social media. Also Feb T. was so helpful with importing all my reviews from the previous platform.

4 Curls
United States
8 months using the app
Yotpo replied September 18, 2019

Hey 4 Curls, thanks for your feedback! We love hearing from our happy customers that are leveraging reviews on site as well as on social. Excited to be on this journey with you!

Edited February 15, 2023

The customer service staff Joian Z is so nice and patient to solve our issues and perfectly figured them out. Truly recommend this app!

Torege® Eyewear Official Store.
United States
8 months using the app
Edited July 19, 2021

I love this app!!! it works great and their service is awesome!!!! I had an issue with their app and they logged in to my store and fixed it for me in less than ten minutes!!!!

Hygge Doggie
Mexico
8 months using the app
Edited May 5, 2020

very easy to use, great customer support. Plenty of options possible, no complaints on that part either! Leizel Ann helped me amazingly with an issue, i definitely recommend!!

Bum-Bastic
Belgium
8 months using the app
June 1, 2014

I felt compelled to write a review, because this is the BEST shopify app i've ever used! Just install it and see for yourself. I never expected to get reviews so fast before. It's user-friendly for the customers to be able to review straight from the email they receive.

Mothers Boutique Melbourne
Australia
8 months using the app
June 15, 2022

great customer service from Allen, thanks, suggested a solution to an issue and was quick in responding

AirBolt
Australia
8 months using the app
July 11, 2013

Installed this app yesterday and total setup was complete within an hour. Very easy and user friendly. Experienced one hiccup with the website review tab, reached out to Yotpo customer service and the problem was resolved within 30 minutes. Great experience so far. Check out www.urbantownoriginals.com to see it in action.

Urban Town Originals
United States
8 months using the app