Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

March 10, 2020

I really appreciate the customer support. It helps a lot and reply you in time. The app is also very easy to handle. Highly recommend.

Myaipower
China
8 months using the app
May 15, 2023

Mon problème a été résolu rapidement. Je suis très satisfaite de Yotpo et en particulier de Kenneth John M.

PEACHSKIN
France
8 months using the app
April 26, 2021

Great, fast and really helpful, thanks Jo Lorenz for your support. My store really needed this reviews.

Fittaka
Portugal
8 months using the app
November 11, 2022

He did a great job of solving my issues quickly! I was able to understand how the app functioned now that we talked

Crazy Eights Sublimation Blanks and More
United States
8 months using the app
January 23, 2024

Te ayudan muchísimo si tienes algún problema, solucionan rápidamente y te van guíando, la interfaz es muy cómoda, lo recomiendo mucho.

Laros Nails
Mexico
8 months using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

December 25, 2022

Its Dec 25th - CHRISTMAS DAY and I am getting helped by Joian Z who is amazing at responding and providing help with getting started with YOTPO reviews. THANK YOU so much and MERRY XMAS

BLUE LOTUS HOMES LLC
United States
8 months using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

Edited December 17, 2020

The support was great! Elven stayed with me as I worked through the code integration for the widget.

harbor shop
United States
8 months using the app
October 12, 2020

Amazing app and the best support i've had so far! I don't generally write reviews but ive recently migrated from squarespace to shopify and yotpo helped so much with setting up the reviews. I couldn't have done it without the support from Josephine, thank you! Had it active for 24hrs and ive already got amazing reviews coming in from customers, love this app.

Mat's Hot Shop
Australia
8 months using the app
Edited October 8, 2021

Yhis app has all I need from what I see so far but the most important thing for me is always fast support, which they have, so that would be a 5 stars for me. I especially want to thank Ronell, Kenn & Sheen from the support team for going above and beyond to help

ADHDoers
France
8 months using the app
November 19, 2020

yotpo is amazing and the customer service is top notch! thanks so much guys for all the help. hope you stay like this

LilMeThreads
United States
8 months using the app
Yotpo replied November 19, 2020

Thank you so much for this review. We're thrilled you're enjoying using Yotpo!