Reviews (7,141)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

January 13, 2024

excellent support from Johnny G

sharesiopa
Ireland
12 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

January 3, 2024

Gabriel S was helpful with my needs

Raum
United States
3 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 16, 2024

Easy to use! Great customer service. Ruzsel John N on their support team helped me resolve my issues in just a few seconds.

WithCo Cocktails
United States
1 day using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

April 16, 2024

I received personalized support directly from the Yotpo support team and they helped me quickly! Thanks, 10!

Flowerbox Melbourne
Australia
2 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 6, 2024

Great service!

Floating Pearls
United States
Over 8 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

May 23, 2024

Doner P is very efficient and reactive to solve any problem, I am happy with this app so far !

Le Parfum Citoyen
France
21 days using the app
March 5, 2024

Extremely slow customer service response. And even when you get a response that doesn't mean that issue is resolved. I am still waiting for their response. I have been writing emails for the last 2 weeks for that particular issue. If I am lucky somebody will respond in 5 days

Hobby Trendy
United States
28 days using the app
Yotpo replied May 24, 2024

Thank you for taking the time to leave a review. After looking into your case, we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.

January 9, 2024

Super efficient. Rhenant T answered all my questions and resolved my issues in 2 minutes!

Étymologie Skincare
Canada
3 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

May 26, 2024

Good Work Doner P

sellerssoft
United States
2 months using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you!

January 5, 2024

Rhenant was very helpful with the issue that I had.

American Strutter
United States
19 days using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.