Reviews (7,144)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

May 21, 2024

O suporte que me deram foi fantástico!

WEGO
Brazil
3 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

May 16, 2024

Easy to use! Great customer service. Ruzsel John N on their support team helped me resolve my issues in just a few seconds.

WithCo Cocktails
United States
1 day using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

June 7, 2024

Ruszel is the best customer service guy

Cattle Creek Mercantile
United States
29 days using the app
Yotpo replied July 11, 2024

Having the best customer service truly makes a difference. Thank you for sharing!

February 12, 2024

I just installed the app recently, and I had a bit of trouble setting it up. However, Ruzsel J, was extremely helpful and fixed my concerns in less than 5 mins. Very proactive customer support.

olarsgrace
United Arab Emirates
About 14 hours using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

February 1, 2024

Rhenant was helpful

Punch'd Energy
United States
About 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

May 23, 2024

Doner P is very efficient and reactive to solve any problem, I am happy with this app so far !

Le Parfum Citoyen
France
21 days using the app
April 28, 2024

EXPENSIVE AND HORRIBLE CUSTOMER EXPERIENCE. DO YOURSELF A FAVOR and GO WITH ANOTHER APP

Centric | World's #1 Training Shorts
United States
About 2 months using the app
Yotpo replied May 29, 2024

We regret hearing about the challenges that you encountered with the support team. We apologize if we didn't promptly address your reviews import requests and resolve the widget issues. We value your feedback and are fully dedicated to providing further assistance and finding solutions. Please don't hesitate to contact us if you need our help.

May 26, 2024

Good Work Doner P

sellerssoft
United States
2 months using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you!

February 15, 2024

Super helpful! Very easy to talk to.

Jess Meany
United States
3 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

February 24, 2024

Very fast to respond and set up for me

SLIMTOX Aotearoa
Australia
26 days using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!