Reviews (7,069)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

May 6, 2016

Love Yotpo! Our customer are able to tell other visitors about their experience with our product, which is very important when making an online purchase.

Vipextensionbar
United States
9 months using the app
November 22, 2019

This is a very sophisticated app. Danreb from Yotpo helped me tremendously to get my app transitioned from Shopify Reviews. He was able to import my already published reviews. I love the look. It's does not take a whole lot of real estate. I have yet to test it with a new review. And still need to learn all the details about it.

Alchemy Heart Lotus
United States
9 months using the app
June 9, 2022

I was referred to this app by winningwithshopify.com, we are early doors so not quite 5 stars but Djan at Yotpo has made a great first impression with the help and tech support. Gave our site a quick tweak to get it spot on.

Tern Bikes UK Store
United Kingdom
9 months using the app
December 21, 2022

Great App with great service. Had some customer support with the App. They were very quick and helpful in sorting out my Issue. Thank You Yotpo!

La Paper Passion
Australia
9 months using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

April 26, 2023

We are new to Yotpo, but it seems to be reliable thus far. James was very quick and helpful with our concerns.

Jour au Soir
United States
9 months using the app
Edited May 27, 2021

I had a great service experience with Yotpo. The reviews were showed twice on the product page. Eunice helped to fix it in ten minutes. Great service. Thanks

ליינפארם
Israel
9 months using the app
August 30, 2021

We used Yotpo for sms marketing and decided give reviews & photos a try so far so good. customer Service response quickly to email

iamskinbeauty
United States
9 months using the app
June 17, 2021

Great service, quick response to query, APP works great. Will definitely recommend this app to others!

Hey You Gift Box
United States
9 months using the app
April 23, 2018

This app is great for social reviews

Cisco Net Global
United States
9 months using the app
Edited January 17, 2022

英語でしたが、とても丁寧に対応してくれました。
Nick Sさんありがとうございました!
I used chat support. His supporting was very polite.
Thank you so much, Nick S!

KISSY Japan
Japan
9 months using the app