Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited February 19, 2023

Kenneth John M was super helpful and was able to assist in installing my reviews carousel on shopify in a a fraction of the time I imagine it would have taken me to figure out. 10/10

Brichi Bikinis
United States
9 months using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

July 5, 2023

Very happy with Yotpo. It helped my site collect lots of reviews and the assistance from support is timely and excellent. I highly recommend

Medik8 España
Spain
9 months using the app
Edited April 24, 2023

Joian Z was very helpful and patient. Helped us with our problem! :)
Very helpful support, would recommend.
Helped us with importing reviews.

BonBon Lingerie
Estonia
9 months using the app
October 2, 2020

Amazing support staff, they are very quick and effective with their response. i struggled with few codes installation Sheen & Arman were very helpful in solving these issue. i upgraded to the growth plan and i already started liking the offered features.

Indianleathercraft
India
9 months using the app
Yotpo replied October 4, 2020

Thank you for taking the time to leave a review. We're happy to hear you're up and running and seeing results!

December 10, 2022

James Edmar was extremely helpful. The process was quick and efficient!!! Thank you James!

Derma Beauty
United States
9 months using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

September 5, 2022

英語がわからず困っておりましたが、丁寧にサポートいただき設定をしていただきました。ウォーリーSさんありがとうございました!まだ使用していませんが、レビュー収集などの機能に期待しており今後が楽しみです。

TAKUNABE公式オンラインストア
Japan
9 months using the app
November 10, 2015

The free version has more than enough great features for beginning sites.

Another one of our sites gets a HUGE number of reviews, more than some competitors with 10x-100x the traffic, simply due to the follow-up emails.

Hoping to see the same with this site.

Canadianjerseysuperstore
Canada
9 months using the app
August 4, 2020

I needed help with my reviews they weren’t showing up so I emailed the support team and they took care of the issue immediately! Great response time and kept in communication throughout.

Realm Natural Products
United States
9 months using the app
May 12, 2022

5 stars to Allen customer service rep for helping me out. I would give the app 5 stars if I had the paid version and it was as good or better than the free one.

Geltium
United States
9 months using the app
May 23, 2021

yotpo works great for my product they have great support, Ed. helped me customize css of plugin which was extremly helpfull and saved me money!

Naš Šop
Serbia
9 months using the app