Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

February 8, 2022

Great and quick customer service! Was very surprised how fast and helpful support was. I recommend this app to anyone!

Sanar Naturals
United States
9 months using the app
February 22, 2020

Over priced when your orders increase. There's other review apps with the same functionality for 20% of the price.

DriFire
Canada
9 months using the app
Yotpo replied June 30, 2020

Thanks for taking the time to leave a review, we're so sorry to hear about your experience. We've updated our pricing model in an effort to be more flexible, and are continue to evaluate it in an effort to most adequately serve each and every business at the different points in their journey. You can learn more by visiting our website. We understand there are a lot of reviews platforms out there and we hope you find the right fit! Thanks again for your feedback!

January 11, 2019

The customer support solved my problems very quickly. I wanted to customize review carousels for displaying on different pages and the Yotpo team helped me with the code and implementation with perfect explanation, and even tested it out before responding to me unlike what most companies would do.

kin+kind
United States
9 months using the app
Edited June 9, 2023

James foi excepcional.James foi otimo...me tirou uma dúvida que facilitou demais ..não vou esquecer mais.Valeu James.

Bontempo Store | Loja Oficial
Brazil
9 months using the app
June 4, 2021

Easy to install and use. It immediately started generating reviews on my preorders which means I'll be launching with reviews displayed on my site. Excellent support, too. I was unable to install the stars to my product page but support agent Radly did it for me quickly which was great and answered all of my questions. Highly recommend.

Palmpineskincare
Portugal
9 months using the app
Yotpo replied June 6, 2021

Thank you for taking the time to leave a review. It's great to hear the installation went smoothly for you.

April 28, 2020

I've used yotpo for years now and any issue I've had, they've stepped right in to help me out. I recently worked with Danreb..and he responded fast and helped to fix my issue quickly.

Divine Purity
United States
9 months using the app
November 20, 2023

Exceptional Service and Expertise from John G at Yotpo

I recently had the pleasure of working with John G from Yotpo for installing review widgets on my new store, and I must say, the experience was nothing short of exceptional. From the get-go, John G exhibited a deep understanding of the Yotpo platform and its integration capabilities.

What truly sets John G apart is his customer-centric approach. He listened attentively to my needs, ensuring that the review widgets were customized to fit the unique style and layout of my store. His suggestions were not only practical but also aimed at enhancing user experience and engagement on my site.

Zaphino
Romania
9 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

November 28, 2022

The service was very good. I met the problem that the file could not be imported and uploaded. I helped me complete the upload and told me the specific cause of the problem. This app is very useful.

Findtime
China
9 months using the app
June 7, 2020

Danreb was amazing! The customer service is so fast!! The only thing I could say, is I think the navigation to get to customer service should be more clear. I didn't see it at first, but overall I am happy with the app and my experience so far

Willow J Boutique
United States
9 months using the app
March 24, 2016

One of the best free apps on Shopify

www.pricesslashed.com

Prices Slashed
United States
9 months using the app