Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

November 27, 2019

I really like App and services , Bernard and other chat team are so great and professional . I really recommend this app . Thanks

SydneyRugsOnline
Australia
9 months using the app
Edited May 20, 2021

Junalou was great and really helped me, quickly and efficiently. Great app and even better support. Thanks!

Sprung Gym Flooring
United Kingdom
9 months using the app
March 18, 2021

Customer support is awesome. Junalou is the man, he worked with me all day to help get setup, address some issues, and port over reviews. Thank you!

Fabalish
United States
9 months using the app
September 10, 2020

Great service that does all the heavy lifting and automation for customer reviews. Technical support helped migrate legacy reviews to a new domain. You could pay way more for a similar service...but why would you?

klaracosmetics_australia
Australia
9 months using the app
Yotpo replied September 13, 2020

Thank you so much for your review. We're so happy to hear you're enjoying Yotpo!

November 5, 2023

Joan Z, I am very satisfied with your work and service. You have helped me solve the problem very well. Thank you, Have a wonderful day

Originalsourcing.com
United States
9 months using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

December 12, 2022

Recomiendo esta aplicacion, ya que es muy completa en cuanto a funcionalidades. Pero considero que es un poco dificil de instalar.
De todos modos, la asistencia es genial, te ayudan en instalar todo y dejan el widget funcionando.

Café Sombra de Pino
Peru
9 months using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

September 17, 2020

The customer support is amazing. Answers and solutions within 30 min.! The app is performing also well. Automated emails are going out without any problems. And if there is a problem, the support team is always helpful!

Sandawha
Germany
9 months using the app
Yotpo replied September 23, 2020

Thank you for your review. We're so happy to hear you had such a great experience with our support team, we'll definitely pass on your kind words!

October 28, 2019

This is my first time using Yotpo, very helpful app with the reviews and conversion.

The support team is very responsive, great to see an app with Livechat service. Will recommend!

Issummer
China
9 months using the app
January 3, 2018

We get way more reviews now using Yotpo. The outreach and reminders are easy to setup and look great. The customer service is always helpful (Shirel, you rock!)

Thanks Yotpo

Luxarmour
Canada
9 months using the app
February 8, 2018

Crucial app to gain trust online. I had a little problem with my widget but was fixed immediately by Yulia Sachkova - The real Yotpo Growth Support Hero!

Forall Phones
Portugal
9 months using the app