Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

February 14, 2020

App is easy to install and works well. I needed help importing reviews, customer service was very helpful and quick! Thank you!

Fairy Positron
Belgium
7 months using the app
September 12, 2023

Arven and the team are amazing/
Great support!!!

BODY TRIM
United States
7 months using the app
May 11, 2022

The app did not integrate with Page Fly as expected, but the customer service I received from Renier was excellent. He helped me fix all my bugs quickly. I'm very pleased. Thank you!

Faithful American Shop
United States
7 months using the app
September 20, 2021

The app works great, and I have found the customer service team to be quick and very helpful in sorting out any issues I had during setup.

My Delicious Pantry
New Zealand
7 months using the app
March 28, 2022

Eduardo R was very helpful indeed and managed to resolve my issue! Although I do think there should be the ability to change the email address on the account without having to contact customer service!

The Gearing Company
United Kingdom
7 months using the app
April 28, 2022

Angelo S. solved my query regarding reviews widgets very quickly and efficiently, the chat function is brilliant!

Onesta UK
United Kingdom
7 months using the app
October 3, 2015

Amazing! Love the option of automated mails with in-built form after few days of purchase to the customer which is mostly where we convert sales into reviews.

Garagespace
India
7 months using the app
June 13, 2021

The service of the Yotpo is amazing, i chat with Ed, Ed is very patient and kindly, helped me resolve the problem and told me how to do it by myself, it is very helpful.

UBEAUTYWIG
China
7 months using the app
October 27, 2021

I had issues with coding as it was not integrated properly. I was connected with George and in less time he was able to fix it. He was great, friendly, quick and totally understood what was my issue. Great service from George and Yotpo team!

Essential Wonders Beauty
Australia
7 months using the app
Edited August 7, 2022

The experience of using this plugin is very good, especially the customer service team. During the process of consulting my questions, they will patiently answer and give suggestions. I really thank Simoun Francis S
, one of the team members, for helping me, thank you again!

EMEET
Hong Kong SAR
7 months using the app