Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

October 12, 2014

Great app and easy to use! Installed and running within minutes! I highly recommend it.

SuperiorSkin
Canada
Over 2 years using the app
March 27, 2013

Great little app! We love the ease of use for our customers and the notifications. Highly recommend this app.

Overlord Computer
United States
Over 2 years using the app
August 31, 2014

Love it! User friendly and great customer support. As someone who is always skeptical about adding new apps, I highly recommend Yotpo.

The SoLa Look
United States
Over 2 years using the app
June 15, 2024

Yotpo offers many features. They are too many to list here, but as a small business that is scaling quickly we also need features of larger business and they have all the bells and whistles. And customer service is always - and I mean always - top notch. Fast and friendly. Can't ask for more =)

Alchemystik
United States
Over 1 year using the app
Yotpo replied July 15, 2024

Thank you so much for sharing your experience! We're thrilled to hear that Yotpo's wide range of features meets your needs as a growing small business. It's fantastic to know that our customer service has consistently provided fast and friendly support. Your satisfaction means a lot to us, and we're here to support your business every step of the way.

July 2, 2013

Excellent. Very easy to install and manage. Great for making sure your customers are happy with their purchases.

OneWiseMac
United Kingdom
Over 2 years using the app
February 19, 2014

The best app plug in on shopify! Love the way it directly interacts with my clients without any extra effort from me. Builds confidence for my new customers with every review posted. Recommend everyone to plug in this app as essential to your shopify site. Would give you guys 10 stars if I could.

Jewellerynz
New Zealand
Over 2 years using the app
April 7, 2013

really good app...easy to install, easy to configure..and customers love to give their feedback...what a fantastic job for a free app!! www.kmfamily.es

köttbullar & mjölk
Spain
Over 2 years using the app
July 28, 2014

App works great with a nice back-end interface and great display on site. App is also NOT inside an i-frame, which I think is great :) Pricing for premium seems reasonable.

Chosen Foods
United States
About 2 years using the app
Edited April 21, 2015

Has helped our store build its reputation, and increase our ranking in Google. Great app. Thanks Yotpo!!

Smog Test
United States
About 2 years using the app
May 13, 2014

Would highly recommend this app.

Great support, easy to set up and very customisable.

Helps consumers see clearly what others have written, and gives products a rating on your site - strongly recommend as a review app.

LeoLites Electronic Cigarettes | E-Cigs Have Evolved
United Kingdom
About 2 years using the app