Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 18, 2024

NICE LIVE CHAT
Ruzsel

XAGONE
France
3 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

April 30, 2024

Doner P was very responsive on the web chat and took control of my Shopify store to get the app working in no time. Thank you

Jadd Shoes
United Kingdom
About 3 hours using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

April 28, 2024

This app is fantastic. Also, the support (Jeorge-san) responded promptly and appropriately to our requests.

ヒトシナ
Japan
11 days using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 30, 2024

great store

Speedpeeps
United States
3 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

January 24, 2024

Agent Rhenant was really fast and organized when I needed help.

KJUAR
Lithuania
About 23 hours using the app
Yotpo replied January 30, 2024

Thank you for sharing your thoughts with us!

November 16, 2024

BIGGER!

My Store
United States
9 minutes using the app
April 14, 2024

Jeorge was very helpful

HALA
United States
21 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

May 11, 2024

Ruzsel was fantastic! We hopped on a video call and he walked me through what I needed to know. It was a great experience! Thank you!

Love & Light Jewels
Canada
About 1 hour using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 6, 2024

Ruzel was fantastic and offered to have a call with me to understand the issue.

We managed to fix it quickly - thanks Ruzel!

Tame Nutrition
United Kingdom
About 2 hours using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

February 16, 2024

Arven assisted me and was a great help!

Little Bit Western
Canada
9 days using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!