Reviews (7,144)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 7, 2024

Customer service was super helpful and went above and beyond from the jump to help resolve the issue. It took a while to reach someone, but once I did it was great. The wait time in the queue I assume is because of Shopify removing it's Product Reviews App.

Werner Paddles
United States
About 4 hours using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

June 19, 2024

Ruzsel John Nabong made this super simple and was able to help me greatly!

Beyoutiful Wandz
United States
About 2 hours using the app
Yotpo replied July 15, 2024

Thank you for your feedback! We're glad to hear that Ruzsel John Nabong provided you with excellent assistance and made your experience super simple.

April 28, 2024

Great customer service

Hurdle Apparel
United States
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 14, 2024

Their support is fantastic, John G. answered all my questions and was incredibly patient for our entire 2 hour chat conversation.

Letterkenny | Shoresy Official Store
Canada
22 days using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

May 2, 2024

I had a hard time trying integrate my reviews, but thanks to your great customer service by Ruzsel John, I got it done. Thank you.

Trades of Brit
United States
About 12 hours using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

February 4, 2024

John G was a great help

OliWorks
United States
7 months using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

February 18, 2024

dank Ruzsel, good help

ByTradition
Netherlands
10 months using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

April 8, 2024

Best app I ever use

PEOPLE'S CHOICE
United States
4 months using the app
Yotpo replied April 12, 2024

Thank you for sharing your thoughts with us!

April 3, 2024

John G. was AMAZING! He went above and beyond to help me customize

FABLERUNE
United States
8 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

February 6, 2024

I am not a tech-savvy person and working with code is very intimidating. Jeorge was extremely helpful, professional, and a joy to work with. He made it extremely easy to install the app and all it's features onto my website.

MCREY MOTOCROSS CO.
United States
About 4 hours using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.