Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

January 13, 2022

Quick response by Yotpo support (Ronel) on an issue we had (manual review requests). All sorted now. Thank you!

MTHK
United Kingdom
7 months using the app
November 17, 2021

I like this app though it should be easier to locate new reviews. The best part is when Donald U helped set up the reviews carousel in my Shopify site! I tried myself wasted a lot of time so tried chat and Donald had my carousel up and running on my site in minutes! It’s such a tremendous benefit to have chat agents like Donald who are available and competent !!

Lpgmuscle
United States
7 months using the app
August 17, 2021

Orly was very helpful and supportive to my Yotpo request. Very clear on the guidance and the steps required to get it sorted.

MYO Plant Nutrition
United Kingdom
7 months using the app
March 7, 2022

I would like to thanks Rhenant, for his work on my website. With alot of patience and determination he succeed on helping me out.

El bon maté
France
7 months using the app
July 21, 2020

Great help - Bernard helped me to add the things I asked for on my site, really helpful thanks so much

IYIALIU.COM
New Zealand
7 months using the app
Edited September 9, 2020

Great app and excellent support from Mary Ann who helped me out when I could not get hold of our developer and was totally stuck!

Prismologie International
United Kingdom
7 months using the app
February 7, 2023

Doner and Kenneth helped me troubleshooting our issues.They are both very helpful. Thank you so much!

PSD Underwear Japan Official Site
Japan
7 months using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

Edited November 11, 2022

I had got that app is good to use and its support center is too active and solve our problem as soon as possible. And Nick assisted me good.

PlayBox
India
7 months using the app
October 27, 2019

Been using Yotpo for a couple months now. Customer services was fairly quick and able to help me when needed. The dash is simple and easy to ease. I wish the widgit was better looking and able to customize it further.

Hedgehog Umbrella
Canada
7 months using the app
August 17, 2021

Yotpo is by far the best way to collect customer reviews online. Their customer support here is super quick too!

Team Israel Baseball
United States
7 months using the app