Reviews (7,182)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

February 10, 2016

Shout out to Matthew K. for the great customer service. Great app and tons of potential. Wouldn't mind a plan between Pro and Starter so we can maximize our google product listing ads :)

Cavemanevolution2
United States
7 months using the app
March 16, 2022

Donald was such a help today setting up my YOTPO review widgets on my products!! Very helpful in my transition from Woo

Avani Wellness
United States
7 months using the app
Edited October 8, 2021

Yotpo agent helped me fix an issue with automated posts and star ratings. It was very quick and simple to be able to contact me for help, and fix the problem.
The agent was very cordial, and friendly. I am very grateful. Thank you!

Kanaluboardsusa
United States
7 months using the app
April 23, 2021

Easy to integrate, easy to use, easy to customize and very helpful support staff. I've used in on several shops and probably the e-mail based customer review option is the best

cycle_austria
Hungary
7 months using the app
August 9, 2014

I like this app because of the many features. You can ask your customers to rate your shop and the products. You can customize the review requests and adapt it to the design of your shop. I am very happy with the tool!

Helfi
Netherlands
7 months using the app
March 24, 2022

They're tech and customer service team is really great! I had some questions and they quickly and professionally came into our site and handled what was needed.

Hello Updo
United States
7 months using the app
Edited October 3, 2022

Kenneth was so helpful. He was accommodating and was able to help me with all my queries. Well done, Kenneth!

NO FACE® Researched Skincare
Australia
7 months using the app
February 25, 2021

Yotpo has been great to work with. Very easy integration and the customer service has been outstanding. Manny (support agent) was very helpful and patient explaining various steps to me and sending me helpful articles. Highly recommend it.

Milk and Bubbles
United States
7 months using the app
November 14, 2013

Very easy set up! Love how easy it is for my customers to submit their reviews! Would recommend this to anyone!

Fisher Creek Candles
United States
7 months using the app
June 10, 2022

Yotpo has been great! Still using the free plan and customer support has been phenomenal. Allen, my support person, has patiently worked through the kinks of switching platforms. I mistakenly made the switch without contacting Yotpo first and it made a mess of things. Highly recommend!

Treasuredearthfoods.com
United States
7 months using the app