Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

November 24, 2023

Service support disponible et compréhensif
Installation faite instantément.

DIDOUTOOL
France
6 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

Edited October 10, 2023

Joia is very active and patient. He accompanied me until my problem was solved, and remained very courteous and professional. Great guy

Madame Veut Des Roses
France
6 months using the app
September 8, 2019

ABSOLUTELY LOVE THIS APP! So many good things to say about it. We used two other review apps that were bad. Expensive and didn't work well at all. We switched to Yotpo and it has so many awesome features and unbelievably good support. You can set up email requests for reviews, customize the look, setup reminders for reviews, and customize the way the reviews come into your site. There are other installations available--all which help to feature what people love about your products.

The support for this app blew me away. We worked with Paulo for setup in the online chat and I have never received better online support anywhere. Helpful, patient, knowledgeable, and walked us through each question that we had. We only had a number because we wanted to use every feature available on the app!

Couldn't recommend this app more highly! Great job, Yotpo!

FiTONIC
United States
6 months using the app
Yotpo replied September 18, 2019

Thanks for the awesome review, FiTONIC! We are so happy to hear that you are loving Yotpo and are pleased with our features & service. Thank you again for taking the time to give us your feedback!

May 22, 2021

Great service team and product! When i needed code re-installed on my site, they were eager to jump in and support

Chonkly
United States
6 months using the app
September 24, 2022

This is the second time to contact the help desk as a contractor messed up my code - Lemuel was so helpful and fast! Amazing service!

Over The Moon Gift
United States
6 months using the app
Edited May 7, 2022

The app has been great so far. The on-site widgets display reviews nicely and the customer service has been helpful! Looking forward to seeing how the auto-review emails send out. Thanks, Orly P for helping out with Yotpo APIs
Thanks, Nick S for helping out by adding Yopto Ratings on Home Page.

Skincall
United States
6 months using the app
September 8, 2019

Love the app and the support is superb. I am not tech savvy but it was still very user friendly and what I didn’t understand was handled quickly and efficiently by Yotpo.

Born2Dress.com
United States
6 months using the app
Yotpo replied September 18, 2019

So happy to hear you are pleased with Yotpo, Born2Dress. Thanks for leaving us a review!

March 29, 2023

Doner P helped resolve my issue quickly and efficiently. Also verified that things were running smoothly afterward.

MISTER OK'S ESSENTIALS™
United States
6 months using the app
Edited May 26, 2021

Absolutely hands down the best app for reviews!!! Thanks so much for helping with installation. JMM

Boujee Collection By Jeneen
United States
6 months using the app
August 20, 2022

Jeorge Kenneth V was very helpful at installing the reviews on my website ! So far this app is everything i need

LE SUPPLI-HER
Canada
6 months using the app