Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

June 20, 2021

Ronel was a ton of help. He fixed the problem I had in no time and was super responsive and kind. Especially as a beginner having a small shopify store I can recommend using Yotpo because of the great customer service. They always got your back and save you a lot of time.

After Inject
Germany
7 months using the app
July 14, 2021

Yotpo support is always quick to respond and extremely helpful. Recently we worked with Ronel who was very efficient and effective.

Cut + Clarity
United States
7 months using the app
May 1, 2023

Joian Z is by far the most helpful guy when it comes to any issues that comes in your site. I had issues regarding to reviews not displaying properly he nailed it in minutes.

OptimoSupply™ | High Quality Commercial Restaurant Equipment Supplies
United States
7 months using the app
September 15, 2015

With the free version you get your customers to review your store and products, automated emails are sent to them after a purchase and it increases the trust among potential customers as they can see if the review comes from verified buyers and or verified accounts making the reviews a thousand times more efficient. The customer service is amazing - Guy Leshem was of great help on changing some details to my account. Highly recommended!

Grupo Schazttek
Mexico
7 months using the app
July 26, 2023

The assistant Stephanie C gave me a great support! With her support, all my problems were solved. I have many problems to solve but she took care of them very well.

エコルルカ
Japan
7 months using the app
Edited February 1, 2022

This chat service is amazing. You don't get automated responses but real help. My rep Eunice helped with all my issues quickly. Highly Recommend this app they are awesome.

Trap Couture
United States
7 months using the app
September 12, 2023

Arven and the team are amazing/
Great support!!!

BODY TRIM
United States
7 months using the app
February 14, 2020

App is easy to install and works well. I needed help importing reviews, customer service was very helpful and quick! Thank you!

Fairy Positron
Belgium
7 months using the app
May 11, 2022

The app did not integrate with Page Fly as expected, but the customer service I received from Renier was excellent. He helped me fix all my bugs quickly. I'm very pleased. Thank you!

Faithful American Shop
United States
7 months using the app
September 20, 2021

The app works great, and I have found the customer service team to be quick and very helpful in sorting out any issues I had during setup.

My Delicious Pantry
New Zealand
7 months using the app