Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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I have just installed Yotpo on my site under the free plan. I was not sure if it had everything I needed. After a good chat with support on the live chat (with Manny) all my questions where answered. I was on the fence about whether to go ahead with Yotpo and after this chat I was convinced. I had set up my automated emails and was receiving reviews, I was unable to publish them. Manny was very patient and helpful even though I had so many questions. And was quickly able to solve my issue/s.
Great support from Howell during the initial set up phase and integration on my website. Thank you for your help
Très bon service client à l'écoute.
Prêt à aider tout leurs clients merci encore merci à James pour son aide.
A bientôt.
Eleen from the support team really helped me out! I use a bought theme and this app would not appear properly on it. I reached out for support and Eleen worked on my site for a few days to make it work. Thanks so much, now my customers can see and leave reviews!
Nicole was able to help me with the manual installation. She was patient and very helpful! I appreciate the support team with this product!
Sheen was very helpful and patient with me. All of my needs were fulfilled. Thank you for your help.
Thank you for taking the time to leave a review, we appreciate it.
We have just started using this app however the customer service so far has been great. Diane who assisted us with our first inquiry was helpful and polite.
Thank you for taking the time to leave a review - we're happy to hear our customer support is hitting the mark!
Great app, great customer service.
I like view and design of reviews and all system how it is. Also installed rich snippet which is so important for website rating.
Thanks for all help to Dave:)
Jo Lorenz was fantastic in helping me install and format the widget! Quick response and action. Love the app and how user-friendly it is.
I find this app to be just what the doctor ordered. Very easy install. Polite interface for customizing. Great options for that customization, and the variable ability to drop this into any area I like within my theme is great.
Traffic is up, conversations are being had and it has spawned something I didn't consider happening; reviewers are also visiting our blogs and commenting/sharing those. Bounce rate is down, and time per page is up. Fantastic. Highly recommend.