Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

March 28, 2022

Eduardo R was very helpful indeed and managed to resolve my issue! Although I do think there should be the ability to change the email address on the account without having to contact customer service!

The Gearing Company
United Kingdom
7 months using the app
April 28, 2022

Angelo S. solved my query regarding reviews widgets very quickly and efficiently, the chat function is brilliant!

Onesta UK
United Kingdom
7 months using the app
October 3, 2015

Amazing! Love the option of automated mails with in-built form after few days of purchase to the customer which is mostly where we convert sales into reviews.

Garagespace
India
7 months using the app
June 13, 2021

The service of the Yotpo is amazing, i chat with Ed, Ed is very patient and kindly, helped me resolve the problem and told me how to do it by myself, it is very helpful.

UBEAUTYWIG
China
7 months using the app
October 27, 2021

I had issues with coding as it was not integrated properly. I was connected with George and in less time he was able to fix it. He was great, friendly, quick and totally understood what was my issue. Great service from George and Yotpo team!

Essential Wonders Beauty
Australia
7 months using the app
Edited August 7, 2022

The experience of using this plugin is very good, especially the customer service team. During the process of consulting my questions, they will patiently answer and give suggestions. I really thank Simoun Francis S
, one of the team members, for helping me, thank you again!

EMEET
Hong Kong SAR
7 months using the app
August 8, 2023

Ruzsel J, help me on my equerry and he assisted me well on this.
YotPo has a great customer service.

Angara
India
7 months using the app
February 4, 2024

John G was a great help

OliWorks
United States
7 months using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

May 10, 2016

Great app for Shopify stores! Highly recommend!
Www.eliksirio.gr

Eliksirio
Greece
7 months using the app
Edited June 9, 2020

Yotpo is very easy to use and their customer service is great. They help me with any issues right away. Their app has helped my website grow sales greatly and I don't regret using them. Their support is the best because they're very hands-on.

Nouhaus Inc
United States
7 months using the app