Reviews (7,183)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.
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I was having some difficulty getting my site set up and when I contacted Yotpo Manny was very helpful in setting up everything I needed. I can't say how much I appreciated the fast and great service. I again needed help on another issue and this time I was helped by Sheen. Again very friendly and very fast service. All my issues were taken care of . I am really starting to like this app.
Excellent customer support - thanks Mark! Really appreciate all your help setting up the carousel and widget
Muy contento con la aplicación. Soporte técnico rápido y efectivo. Justo lo que necesitaba en la tienda.
Just like any new app at first, there is a learning curve but once you figure it out, this app has a lot to offer, especially the free version. Another huge plus is the excellent customer service!
We have been using Yotpo for around 6 months. The consumer facing functionality and aesthetics are great, and the admin interface is intuitive/ easy to use. Particularly impressed with the customer service team who respond in seconds, are extremely knowlegable/ capable and always helpful.
The support is amazing especially Ronel, which helped me to solve any issue I have related to the widget.
I've had the app installed for a couple of months and have been really pleased with the ease of use and great customer service. Junalou from Customer Service helped me with a simple issue that I was having trouble with and provided awesome service. Junalou also pointed out another issue that I wasn't even aware of with my review count layout on my website and fixed it for me quickly and professionally! Really pleased with the app and the service!
The service is amazing, I love their support staff, especially Mary Ann, she was so patient and has helped us to resolved many questions.
Thanks for leaving a review, happy to hear Mary Ann was able to help you!
orly was great with assisting me in intalling the app to my store. I was super confused following the instructions, but he offered to just do it for me.
Support was excellent. Very knowledgeable and quick. Thank you for your help! I had a hard time figuring out where to place my code but support was very knowledgeable. Thanks again.
Thank you for your review! Glad to hear our support team was able to help.