Reviews (7,183)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.
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The customer service by Mark Oliver is professional and serious, thank you very much for helping me solve a lot，there is a example from women vibrator website: www.ifonnx.com
Yotpo makes collecting and featuring reviews really easy and clear. Reviews are a huge part of my business :)
Manny from customer service was amazing! He noticed that my star rating was not updated and he was able to make all the changes and even helped me customize the appearance of it on my site. I did not have to touch a thing.
Not only does the app work great, customer service is amazing. I used the LiveChat on their site, and Diane made the changes I wanted to my store product pages in a few minutes. She didn't just send me a link with directions. She made the changes in real time. I checked the look on my store to approve, and we were done in a few minutes. Really impressed - and I'm still on the free plan!
The app allows potential customers the opportunity to see what reviews have been left by other customers which can help new customers make a decision to shop with you. It is a must have. Anne was Awesome in installing the widgets and publishing the theme for me. Excellent customer service!!!
Thank you Sheen to assist me solve the setting issue immediately and efficiency. Friendly and patiently provide guidance.
I use Yotpo to have star reviews under my products, however, I do not understand anything from coding and I did not manage to properly install it! Yotpo team resolved my issue for 10 minutes and now everything is working perfectly! Amazing service and I love the app!
Joian Z was really helpful - For a small business signing up to products like YOTPO is a big deal and quite daunting especially when your computer literacy is at the level of a new born baby! When you have a very small team around you it is very important to be able to reach out and get usable support at a time when you need it. So Thankyou Joian for your help it is really appreciated.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
The customer service goes beyond assisting their customers! Highly recommend Yotpo for reviews. THANK YOU MARY ANN!
Thank you so much for leaving a review! Happy to hear we were able to help you.
Donald was super helpful! Love the variety of free apps, and how easy it is to learn anything within Shopify. The number of customizable options is fantastic!