Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

May 22, 2021

Great service team and product! When i needed code re-installed on my site, they were eager to jump in and support

Chonkly
United States
6 months using the app
September 24, 2022

This is the second time to contact the help desk as a contractor messed up my code - Lemuel was so helpful and fast! Amazing service!

Over The Moon Gift
United States
6 months using the app
Edited May 7, 2022

The app has been great so far. The on-site widgets display reviews nicely and the customer service has been helpful! Looking forward to seeing how the auto-review emails send out. Thanks, Orly P for helping out with Yotpo APIs
Thanks, Nick S for helping out by adding Yopto Ratings on Home Page.

Skincall
United States
6 months using the app
September 8, 2019

Love the app and the support is superb. I am not tech savvy but it was still very user friendly and what I didn’t understand was handled quickly and efficiently by Yotpo.

Born2Dress.com
United States
6 months using the app
Yotpo replied September 18, 2019

So happy to hear you are pleased with Yotpo, Born2Dress. Thanks for leaving us a review!

Edited May 26, 2021

Absolutely hands down the best app for reviews!!! Thanks so much for helping with installation. JMM

Boujee Collection By Jeneen
United States
6 months using the app
March 29, 2023

Doner P helped resolve my issue quickly and efficiently. Also verified that things were running smoothly afterward.

MISTER OK'S ESSENTIALS™
United States
6 months using the app
August 20, 2022

Jeorge Kenneth V was very helpful at installing the reviews on my website ! So far this app is everything i need

LE SUPPLI-HER
Canada
6 months using the app
June 15, 2021

I have just installed Yotpo on my site under the free plan. I was not sure if it had everything I needed. After a good chat with support on the live chat (with Manny) all my questions where answered. I was on the fence about whether to go ahead with Yotpo and after this chat I was convinced. I had set up my automated emails and was receiving reviews, I was unable to publish them. Manny was very patient and helpful even though I had so many questions. And was quickly able to solve my issue/s.

Anthea Cooper
Hong Kong SAR
6 months using the app
December 21, 2021

Great support from Howell during the initial set up phase and integration on my website. Thank you for your help

Flex Jeans
United Arab Emirates
6 months using the app
November 19, 2021

I had some questions about orders that hadn't pulled through and used the chat function. Orly P was exceptional and was able to help me quickly and efficiently. Great services

oohbox
United Kingdom
6 months using the app