Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 27, 2014

Yotpo is great...but the paid version of Yotpo is even better! Definitely upgrade! All the extra features are definitely worth it. Plus you get super fast direct support. This app pays for itself in the first day or two of the month. Seriously!

FitVapes
United States
Over 2 years using the app
October 12, 2014

Great app and easy to use! Installed and running within minutes! I highly recommend it.

SuperiorSkin
Canada
Over 2 years using the app
Edited March 13, 2015

I had a few teething problems when I first installed this app, but Yotpo support team were extremely helpful and now I am really pleased with the result. This is a simple but effective app enabling you to differentiate between site reviews & individual product reviews & automatically sends review requests on your behalf. I would recommend this app.

specialistlightingonline
United Kingdom
Over 2 years using the app
March 27, 2013

Great little app! We love the ease of use for our customers and the notifications. Highly recommend this app.

Overlord Computer
United States
Over 2 years using the app
August 31, 2014

Love it! User friendly and great customer support. As someone who is always skeptical about adding new apps, I highly recommend Yotpo.

The SoLa Look
United States
Over 2 years using the app
July 2, 2013

Excellent. Very easy to install and manage. Great for making sure your customers are happy with their purchases.

OneWiseMac
United Kingdom
Over 2 years using the app
April 18, 2024

Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.

GrillStuff
United States
Over 7 years using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

February 19, 2014

The best app plug in on shopify! Love the way it directly interacts with my clients without any extra effort from me. Builds confidence for my new customers with every review posted. Recommend everyone to plug in this app as essential to your shopify site. Would give you guys 10 stars if I could.

Jewellerynz
New Zealand
Over 2 years using the app
April 7, 2013

really good app...easy to install, easy to configure..and customers love to give their feedback...what a fantastic job for a free app!! www.kmfamily.es

köttbullar & mjölk
Spain
Over 2 years using the app
July 28, 2014

App works great with a nice back-end interface and great display on site. App is also NOT inside an i-frame, which I think is great :) Pricing for premium seems reasonable.

Chosen Foods
United States
About 2 years using the app