Reviews (4,864)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of customer reviews, boosting trust and conversion rates. It features an intuitive interface, automated review requests, and seamless integration with Shopify. Additional tools include email, SMS, pop-ups, and loyalty programs. Setup is simple, and the responsive customer support team is noted for its efficiency in resolving issues through live chat.

Edited June 5, 2024

I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you!

Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)

Crafts4Kids
United Kingdom
2 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

January 4, 2025

nice

LYZD-DIY
United States
About 2 hours using the app
Yotpo replied January 25, 2025

Thank you!

August 29, 2024

驚くほどの速さで問題を解決してもらいました。
大変満足しています。
Reymon N.さんの対応は素晴らしかったです。

SOTO by Shinfuji Burner ONLINE STORE
Japan
10 months using the app
Yotpo replied September 20, 2024

Fast responses = fast resolution! Thank you for sharing your experience.

October 10, 2024

Doner was amazing on project support

Halo Plus Japan
Japan
6 days using the app
Yotpo replied January 24, 2025

Thank you for your feedback!

Edited June 21, 2024

Just got the app and has been great! Needed help adding star rating and thanks to Doner P. we got it up in running! Customer service has been great so far!

update: we had to update our theme to the latest version so we had to re-add the star ratings. Ruzsel J was super helpful and fixed the problem

Pellemoda.us
United States
About 1 month using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

August 23, 2024

Ruzsel J was so helpful and quickly fixed my issues.

Decoden Cream
United States
About 1 hour using the app
Yotpo replied September 20, 2024

Thank you for your feedback.

September 4, 2024

工具不错,强大多种功能,客户也很好

SuperLoveDoll
China
5 months using the app
Yotpo replied November 4, 2024

Good to hear you found our tools useful!
We have more to come. Thank you for your feedback.

October 4, 2024

Great very quick service!!

Velv'Or
Netherlands
4 days using the app
Yotpo replied January 24, 2025

Thank you for sharing!

Edited August 11, 2024

Clean and complete app. The installation was a bit hard for me but the support team was there to help. I was looking for such an app for a long time. I got introduced to it by the Shopify support team. Great support.

Update: I installed the app as it was getting too expensive for me and there were cheaper options. Surprisingly, you can't uninstall the widgets as easily as you install them. I needed to give back-end permission to the support agent to do it for me.

Magic T
New Zealand
Over 2 years using the app
November 26, 2022

Nicole is terrific - very patient and kind in helping me update our newly installed reviews. Thank you for your quick efforts and solid work!

MexicanVanilla.com
United States
Over 10 years using the app