Reviews (7,148)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

January 24, 2024

Support Rep Jeorge KV was excellent!

Lockhart's Authentic
United States
Over 2 years using the app
February 7, 2024

Great and very fast respond from support team - I was helped by Doner and his assistance was super effective and immediate.

myskinbcn
Spain
About 23 hours using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 25, 2024

We just installed the Yopto app for the first time and had some issues. Tech support answered our email immediately and resolved the problem. This all happened in the evening, I didn't expect after hours support, and was pleasantly surprised. Thanks John G. for the great support!

FRESCO CHOCOLATE
United States
About 3 hours using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

May 2, 2024

I just got the app and the process to get my reviews from shopify to this app was very easy. I was on the Chat with Daniel who was very helpful :)

Happy Moments Experience
Canada
About 2 hours using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 14, 2024

It works correctly, but the appearance according to website is hard to find

Indyeva
Canada
14 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

January 11, 2024

Amazing Apps, and very helpful support service. Ruzsel solve my issue within a hour after i request support

Granny Doris
Malaysia
About 18 hours using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

February 13, 2024

excelente soporte quería importar mis reseñas de mi sitio anterior y me ayudaron. Responden rápido y muy buena app para reseñas. Tengo muchos años usándola. La recomiendo.

Bota el tio
Mexico
4 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 7, 2024

Great help from Ruzsel!

COORE
Norway
About 2 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 31, 2024

Brilliant, solved our issue!

Cladding World
United Kingdom
2 months using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

May 18, 2024

NICE LIVE CHAT
Ruzsel

XAGONE
France
3 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!