Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

June 2, 2021

Très bon service client à l'écoute.
Prêt à aider tout leurs clients merci encore merci à James pour son aide.
A bientôt.

VAPTISHOP
France
6 months using the app
March 16, 2021

Eleen from the support team really helped me out! I use a bought theme and this app would not appear properly on it. I reached out for support and Eleen worked on my site for a few days to make it work. Thanks so much, now my customers can see and leave reviews!

ASRGE
United States
6 months using the app
May 31, 2023

Nicole was able to help me with the manual installation. She was patient and very helpful! I appreciate the support team with this product!

Function of Vex
United States
6 months using the app
January 9, 2021

Sheen was very helpful and patient with me. All of my needs were fulfilled. Thank you for your help.

Khione's Kreams
United States
6 months using the app
Yotpo replied January 14, 2021

Thank you for taking the time to leave a review, we appreciate it.

April 6, 2022

I received amazing customer support from Lemuel C . He helped understand how to moderate reviews, and answer all of my questions on how to better use the app! Thank you!

Origo Shoes
United States
6 months using the app
December 30, 2019

We have just started using this app however the customer service so far has been great. Diane who assisted us with our first inquiry was helpful and polite.

Encoreusa
United States
6 months using the app
Yotpo replied January 19, 2020

Thank you for taking the time to leave a review - we're happy to hear our customer support is hitting the mark!

August 8, 2013

Great app, great customer service.
I like view and design of reviews and all system how it is. Also installed rich snippet which is so important for website rating.
Thanks for all help to Dave:)

TENEURO
Ireland
6 months using the app
March 15, 2021

Jo Lorenz was fantastic in helping me install and format the widget! Quick response and action. Love the app and how user-friendly it is.

Wy & Lo
United States
6 months using the app
November 22, 2013

I find this app to be just what the doctor ordered. Very easy install. Polite interface for customizing. Great options for that customization, and the variable ability to drop this into any area I like within my theme is great.

Traffic is up, conversations are being had and it has spawned something I didn't consider happening; reviewers are also visiting our blogs and commenting/sharing those. Bounce rate is down, and time per page is up. Fantastic. Highly recommend.

Shop exotic bird toys, perches, food, treats and supplies.
United States
6 months using the app
February 5, 2019

Absolutely amazing app! Highly recommend! Shoutout to Hermes for the legendary customer support! Give this man a raise!

boostCBD™
United States
6 months using the app