Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

September 5, 2021

Rilu assisted me today, and was very helpful. Listened to my issue, and solved it very fast. Thank you.

TBD HEALTH INC.
United States
6 months using the app
July 28, 2021

Sheen from Yotpo is amazing and very well versed. Amazing customer support and great and fast resolution. Very professional

GrassLanders
Australia
6 months using the app
July 18, 2023

Was helped by a representative Daniel P. and he added the coding immediately to my star ratings so they can show up on the main homepage under each product. Definitely recommend this app, customer service was great!

Bye Dry Eyes
United States
6 months using the app
July 24, 2023

Allen M. has helped us out heaps!
Great app, with easy integration and fast customer service.
Overall, would recommend to anyone starting up a store.

CREATIVE HAIR PRODUCTS
Australia
6 months using the app
April 3, 2021

Perfect customer service! experience They helped me immediately and installed the code for me. Thanks!

Stoked
Germany
6 months using the app
Yotpo replied April 4, 2021

Thank you so much for leaving a review, we really appreciate it.

Edited October 12, 2020

I use this app and it is amazing. It help my store to get more sales and reviews. I recommend it to everyone. I Congratulate to all the team for your support. Thank you

Dumux&EurekaYa
United States
6 months using the app
Yotpo replied October 14, 2020

Thank you for taking the time to leave a review. We're really happy to hear you're enjoying Yotpo and already seeing results!

February 14, 2020

Once again i was super pleased with the help and customer service I received from Yotpo. i was even happier as I got to deal with Diane again for a new client and she greatly helped me with mass amazon review imports and also adding code to a theme which was custom made. Yotpo is without a doubt one of the best apps to integrate with your store and the customer service is even better!

EIGSHOW Beauty
China
6 months using the app
February 27, 2014

Yotpo is really helpful. It drives traffic to your website and it helps improve people's trust in your business with reviews.

Chavin
United Kingdom
6 months using the app
Edited May 7, 2022

RoneI R. helped me today, precise and quickly resolved my issue. NO WAITING, imagine that. I have been using YOTPO for multiple clients over the past 8 years. Thanks YOTPO!

Guiltless By Shayne
United States
6 months using the app
January 10, 2015

Very helpful customer support. I didn't like the way that the widget displayed on my website and they took over and made it look great. Nothing better than great customer service. Without their support, I would have moved on to a different option. I really like how seamless this app is. Very easy to use and manage.

Family Storehouse
United States
6 months using the app