Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

April 2, 2023

Great customer service. Kenneth John M was very helpful and fixed the issues in minutes. Thank you so much.

The Secret Sanctum
United Kingdom
6 months using the app
November 15, 2021

Excellent customer service. Donald helped support me with the coding and setting up the app. I also like how fast the app has helped gather reviews. I would recommend it!

Forever Dolled Up
United States
6 months using the app
Edited July 12, 2020

Insane customer support! They go above and beyond at high speed! I'm very pleased with the outstanding customer support I had from Mary Ann today. Thank you

Ephemeris
United States
6 months using the app
Edited September 7, 2022

Immer wieder Super support. Kann ich nur weiter empfehlen. Bisher alles immer schnell gelöst. 5 Sterne

Xcalibur-Shop
Germany
6 months using the app
January 11, 2022

App does everything you need. I decided to use this app as i wanted to add photo reviews. The customer service is exceptional. Any issues have been fixed straight away via the chat function. Rhenant T helped a lot.

Avalonia
United Kingdom
6 months using the app
Edited February 11, 2021

Great app. I had a minor problem that I could not fix myself, so I reached out to their support team and Manny helped fix it immediately! :-)

FurryPoster
Denmark
6 months using the app
July 21, 2017

Installed the other day. All was ok then it just all disappeared, so I uninstalled it all including the html code and contacted support. Great support from Yotpo, they reinstalled everything and it all now works again fine. Thank you. Can't comment on the long term but all is good for now.

Almost Everything But The Kitchen Sink
United Kingdom
6 months using the app
January 8, 2024

Exceptional Customer Service Experience with Arven .
I'm thoroughly impressed and grateful for such outstanding service.

Decoranddecor
United Kingdom
6 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

April 16, 2020

I used this app for more than six months, every time they have an fast, excellent support for free customisations and free advice. Couldn't recommend more. They always know what you want and help you make changes no questions asked. I changed my theme multiple times and used a lot of apps but the support at yotpo is among the best.

Scootera | Dualtron UK
United Kingdom
6 months using the app
July 23, 2019

This app works exactly how described and their support is wonderful! I had help immediately and the issue was resolved. Highly recommend!

Soul Revival Boutique
United States
6 months using the app
Yotpo replied July 28, 2019

Thanks for the awesome feedback, Soul Revival Boutique!