Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

July 2, 2013

Great app! Installs and does what it's supposed to. Very pleased with Yotpo on my site!

Vele'An Passion
United States
5 months using the app
April 12, 2023

Ronel R was very helpful and was quick with checking and confirming my mobile question on his end. Its very much appreciated great customer service

Cross.N.Crown Apparel Co
United States
5 months using the app
April 20, 2022

They are so helpful and they really help you with installation, very quick in responding to online chats and they really seem to care for us.
I would definitely recommend using these guys.

SAVITREK
Australia
5 months using the app
September 8, 2020

This app far exceeds the capabilities of previous review apps we have used. We are very happy with how easy it is to use, and how quickly our issues are resolved. We use it on 4 shopify sites - would recommend!

Dog Lover's Towel
United States
5 months using the app
April 30, 2021

Junalou has been superb ! - being a 'newbie' I messed it all up but on the live chat Junalou assisted me and went above and beyond to help me achieve what I wanted !!! Very patient, informative and a delight to talk to - Thank you Junalou !!!

Decalsandgifts
United Kingdom
5 months using the app
October 8, 2021

Kenn was super helpful in answering some questions and helping us with changes on the backend. We really appreciate the quick customer service help!

Mushroom Revival
United States
5 months using the app
Edited June 12, 2023

Doner has helped with adding my star ratings to product pages and collection pages when they were in the incorrect spots. It was done in a very professional manner and I would highly recommend the staff at Yotpo!

Polaris Official
United States
5 months using the app
December 21, 2020

Mary Ann was great, was able to help me right away with what i was looking to add to my site and set up everything right away.

ESSNTLWELLNESS
United States
5 months using the app
Yotpo replied December 29, 2020

Thank you for leaving your feedback. We're glad Mary Ann was able to help you with your issues.

Edited June 19, 2023

Joian Z's customer Service is SUPER helpful at getting you started. Overall, for someone that is new to the ecommerce business - Yotpo is perfect for integrating reviews.

Private Invitation
United States
5 months using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

July 7, 2014

Great for us! Already getting traffic and orders! Easy to use and set up, too!

Danyel Cosmetics & Marli Skin Care
United States
5 months using the app