Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

May 9, 2020

Yotpo makes it easy to manage and moderate our site reviews. Their support is very responsive and helpful!

WaffleFlower.com
United States
5 months using the app
July 1, 2021

Customer service is quick and easy. My problem was solved in no time. Orly was super helpful and made sure I understood how to fix my situation.

Makeup By Kiwii
United States
5 months using the app
September 16, 2019

I am impressed so far with this app as its helped me gain reviews for my amazing products which has helped make sales stronger. The support is also really excellent and fast!

Bullabaloo
United Kingdom
5 months using the app
Yotpo replied September 18, 2019

Thanks for the great review, Bullabaloo!

August 4, 2021

Ed helps me a lot to integrate Yotpo on my Shopify website !!! I'm french and it was complicated to understand ! Thanks again !

Elhee SAS
France
5 months using the app
February 27, 2020

When I was setting up my account I ran into so many questions. I am glad that the live chat support agent was there to help me (late night in my timezone), she was super responsive and helpful. Can't comment on the tool yet but great customer support is hard to find!

PawfectPaws
United States
5 months using the app
October 15, 2014

This is such a great App for my website, I LOVE it! My website is still very new but It really has helped with getting some great reviews and helping me with SEO. Their customer support has also been fantastic, Thankyou Yopto team!

Figbowl
Australia
5 months using the app
April 2, 2021

Great app !! I needed to contact them for a little change, it was fast, efficient, and friendly. Highly recommend !

Anna Shop Paris
France
5 months using the app
Yotpo replied April 4, 2021

Thank you for taking the time to leave a review, we truly appreciate it!

August 9, 2021

Great support. A must to build trust on the website. Easy to use platform. Highly recommended. Thank you for your help.

Silkoud
United Kingdom
5 months using the app
July 26, 2021

Great customer service by Rilu Jane. so helpful and patient with everything i was needing to do in changing over my apps. Thank you

Frankie + Roy
Australia
5 months using the app
July 30, 2022

Great Product, their customer support Nick is very helpful, responsive, and professional, this app is my go-to option.

Lanveur
United States
5 months using the app