Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

December 23, 2021

Radly was excellent at providing support! I was having trouble with the ap and he was able to diagnose and keep me fixed right up.

PEREGRUNE
United States
6 months using the app
October 27, 2021

Very good plugin, even better service, responsive, that's what I wanted. Thank you very much for your work.

FOXWELL.COM
Hong Kong SAR
6 months using the app
September 29, 2023

Very good customer service! John G helped me make the necessary updates I needed.

Veii Apparel
United States
6 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

November 12, 2020

I just downloaded the app and was pretty confused on how to install their customer service is wonderful and fast!

Jubellá clothing Co
United States
6 months using the app
Yotpo replied November 15, 2020

Thank you for your review. Happy to hear we were able to help get you up and running smoothly!

Edited November 12, 2022

Really good support from customer service and tech support. Helped me with installing the code snippet into my shopify store. Allen M was the nicest person I spoke to. He answered all my questions fast and in detail. He told me to sit tight and installed the snippet for me all within 10 mins. Great guy!

Lash Lovers
United Kingdom
6 months using the app
March 25, 2021

With the help and guide of Elven, I got the knowledges of how to publish and collect reviews, which will do greater help for my store. Star rating will be a best effect to customers.

Uc&M2
United States
6 months using the app
August 2, 2022

I can totally recommend the App! I was installed quickly without any troubles and since then I collected many reviews. Also the customer service (my contact was Nick S) is great. Never experienced such a good customer service - many thanks!

OrganiCare4You GmbH
Germany
6 months using the app
October 27, 2022

Good app! Makes it easy for customers to leave reviews, and it has great built-in functionality to prompt customers to leave feedback. Kind of difficult to install (depending on how your store and products are set up) but Ronel on the support team had my back! Thanks for the great support.

Aurender America
United States
6 months using the app
January 2, 2023

Warly S is always helpful when I have a question about my Yotpo integrations! We've been using Yotpo for years now and we love the app for getting product reviews onto our website!

ShareTheSoap
United States
6 months using the app
Yotpo replied January 18, 2023

Thank you for writing a review — we value your feedback.

April 1, 2014

This yotpo review does more than displaying feedbacks. It allows communication with my customers and there are clever ways to tap on the social media platform such as Facebook. Such constant communication is a wonderful tool to make the most out of your store. 5 Stars!

Yokoanime
Singapore
6 months using the app