Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

May 13, 2021

Thank you Mary Ann for helping me in my request to change my name and picture for when I comment to reviews on my website. Cheers to you!

Palatini's
United States
5 months using the app
August 11, 2014

Simple to install, easy to use and exactly what I needed.

Zane Guitars
United States
5 months using the app
January 26, 2017

Très bonne application, je l'ai installée il n'y a pas très longtemps et je la recommande ! Crée du social proof

France Bracelets
France
5 months using the app
February 1, 2022

Allen helped us a lot with some issues with the appearance. Great app with great support. Thanks for all the help!

BEVISGEAR
Canada
5 months using the app
March 9, 2021

I really do love this app, it streamlines the entire "social proof" process. It's not always easy or comfortable to track down customers for reviews so I love that it's automated. I recently switched my theme and it wasn't fully compatible with this app without additional help. Manny was really helpful and updated my code for me which made the process significantly easier. Definitely worth the investment!

FEMME by Alonna Elaine
United States
5 months using the app
June 13, 2023

John B helped us quickly. We are excited to use Yotpo for our stores. Yotpo provides variety of good solutions.

mongze
Singapore
5 months using the app
August 31, 2021

Thanks for the great help of the Yotpo team. Don replied to our questions and created a fast solution. Thanks, Don.

Rafe Originals
Türkiye
5 months using the app
June 9, 2021

I was struggling with some technical glitches with the app but Anne in chat support was super efficient, patient and helpful. She's an asset to the team and I'm so pleased to have come across her help! Thank you Anne x

The Singing Spice Company
United Kingdom
5 months using the app
Edited January 26, 2021

What a surprise! I have a small store and use the free version. Downloaded on a Sunday and it was easy to install and setup. I contacted support for help importing the 6 reviews that I had collected using another app, and my reviews were imported quickly - thank you Mary Ann for the quick response and all your help! I'm looking forward to automatically collecting reviews for my products and especially being able to boost brand and increase traffic to my store. Edit to add: 1/26/21 I didn't see my review showing up as soon as I published it. Gimbert took care of it for me right away! Thank you for the quick response and the attentive support!

Summit Shaka Leathercrafts
United States
5 months using the app
January 13, 2023

Allen M. was so helpful in helping me understand the YOTPO app. He was quick and responsive in giving me the answers that I needed.

Monnaveli
United States
5 months using the app
Yotpo replied January 17, 2023

Thank you for sharing your thoughts with us!